Terms of Use

Last updated: July 30, 2025

Welcome to the website of TransformCare, Inc. (“TransformCare,” “we,” or “us”). These Terms of Use govern your access to and use of https://www.transformcareinc.com (the “Site”). By using this Site, you agree to these Terms of Use. If you do not agree, please do not use the Site.

These Terms of Use control over any other agreement you may have with TransformCare regarding use of the Site, unless explicitly stated otherwise.

Changes to Terms

Because the internet is an evolving medium, we may update these Terms of Use periodically. Any changes will be posted on this page. By continuing to use the Site after changes are made, you accept the revised Terms of Use as of the date of your continued use.

Please also review our Privacy Policy, which governs how we collect and use your information.

Copyright and Trademarks

All content on this Site is the property of TransformCare and protected by United States copyright, trademark, and intellectual property laws. You may download content for personal, non-commercial use only, provided all copyright and proprietary notices remain intact. Any other use of content without express written permission is prohibited and terminates your right to use such materials.

Third-Party Vendor Access

TransformCare may permit third-party vendors access to portions of the Site in accordance with our Privacy Policy. These vendors may only use, access, or disclose data as needed to perform services for TransformCare. They may not sell or use the data for marketing purposes. These obligations survive termination of access.

Disclaimer of Warranties

The Site is provided “as is” and “as available,” without warranties of any kind. TransformCare disclaims all warranties—express or implied—including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation or that the Site will be free from viruses or other harmful components.

Some jurisdictions do not allow limitations on implied warranties, so these exclusions may not apply to you.

Limitation of Liability

TransformCare shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Site. This includes—but is not limited to—loss of business or data, viruses, hardware or software failures, or delay in transmissions.

You agree to indemnify and hold harmless TransformCare and its officers and directors from all claims, losses, and expenses arising from your use of the Site or violation of these Terms.

License to Submitted Content

By submitting or uploading any material to the Site, you grant TransformCare a royalty-free, perpetual, non-exclusive, worldwide license to use, reproduce, distribute, and publicly display that material. This includes all intellectual property rights and the right to sublicense those rights to others.

Linking Policy

Links to third-party websites are provided for convenience. TransformCare is not responsible for the content or privacy practices of third-party sites. Once you leave our Site, our Privacy Policy no longer applies.

Registration

To access certain features, you may be required to register. You agree to provide accurate, current, and complete information, and to update it as needed. TransformCare reserves the right to suspend or terminate your account if we suspect any information is inaccurate or misleading. You are responsible for maintaining the confidentiality of your registration credentials.

Termination

TransformCare may terminate or suspend your access to the Site at any time, with or without notice. Upon termination, the terms regarding intellectual property, disclaimers, limitations of liability, and indemnification will remain in effect.

Entire Agreement

These Terms of Use constitute the entire agreement between you and TransformCare regarding access to and use of the Site, and supersede any prior communications or agreements.

Arbitration and Dispute Resolution

If any dispute arises, the parties will first attempt to resolve it in good faith through informal negotiation. If no resolution is reached within 30 days, disputes will be resolved through binding arbitration administered by the American Arbitration Association (AAA), unless you are a government entity for which binding arbitration is not permitted by law.

General Provisions

These Terms are governed by the laws of the State of Maryland. Any disputes not subject to arbitration shall be resolved in the state or federal courts of Montgomery County, Maryland. You consent to the jurisdiction of those courts.

If any provision of these Terms is found to be unenforceable, it will be replaced by a valid provision with similar intent, and the remainder of the Terms will remain in full force. These Terms do not create any agency, partnership, or joint venture. TransformCare’s failure to enforce any right is not a waiver of that right.

Contact Information

If you have questions about these Terms of Use, please contact us at:

info@xformcare.com

P.O. Box 220, Charles Town, WV 25414

© 2025 TransformCare, Inc. All rights reserved.