Services
Measurable, Mission-Aligned Outcomes
TransformCare provides structured support to public and private sector healthcare organizations implementing care delivery transformation. Our work focuses on three core areas to achieve intended outcomes:
redesigning health systems
designing value-based care models
leading clinical implementation
Each service area is informed by emerging trends and proven best practices while remaining grounded in measurable, mission-aligned outcomes.
Health Systems Redesign
We apply a systems-thinking framework to designing sustainable, high-performing health systems. Our framework evaluates the needs and requirements of a health system’s patient population and aligns governance, operations, and policy to optimize system performance for optimal outcomes. Our multidisciplinary teams will engage with stakeholders in solution design to ensure sustainable performance and high-quality care.
Service Offering Domains
Visioning → Our experienced teams will work closely with leadership to understand challenges and the desired transformation outcomes co-designing future envisioned state as our north star.
Policy Analysis → Our analysts will evaluate policy drivers and potential incentive misalignment to understand landscape constraints and influencers.
Analytical Insights → We perform in-depth current state analysis to better understand the health requirements of the population and the system requirements to align performance.
Enabling Technologies → We leverage analytical insights to determine true root cause of system challenges and advise on technology solutions that are requirements-driven, not symptom solutions.
Performance Management → We implement measurement frameworks and dashboard design that allow leaders to track performance against transformation objectives and encourage continuous improvement.
Value-Based Care Model Design
We design and implement value-based care models payment and delivery models that prioritize improved outcomes, patient and provider satisfaction, and system efficiencies. Our work empowers organizations to meet performance goals, enhance accountability, and deliver better results for both patients and health systems.
Service Offering Domains
Workflow Mapping & Analysis → We work directly with staff and patients to map complex workflows to identify opportunities for efficiencies and to ensure that workflows are aligned with care model objectives. This analysis provides the perspective of the patient experience and can provide insights for improvement.
Scheduling Analysis → We evaluate the system’s ability to meet population needs demand across all modalities of care delivery and types of patient visits. These insights are used to design needs-based schedules by service type, clinical scope, quantity, and timing.
Technology Implementation Support → We work directly with technology vendors and users including providers and patients to ensure that technology enablers support the care model and are seamlessly integrated to provide the intended benefit for health systems.
Continuous Process Improvement → We have a depth of experience in utilization of continuous process improvement tools to drive system efficiencies and the development of organizational culture to drive reliability and independent innovation.
Appointing and Patient Engagement Strategies → A critical component of any care model is the thoughtful and intentional design of how patients will utilize it. We have expertise in helping customers design strategies, processes, and utilization of technologies to ensure that patients can effectively and easily gain access and interact with the care delivery system to meet their needs.
Clinical Implementation
We provide onsite support for the rollout and integration of new clinical approaches. Our teams coordinate with direct care providers, support staff, and organizational leadership to ensure smooth adoption, operational consistency, and alignment with mission objectives. Our approach puts design into practice by aligning workflows, streamlining and standardizing practices, and driving measurable improvements in patient outcomes and operational performance.
Service Offering Domains
Incentive Alignment and Payment Model Support → Our experienced teams leverage extensive industry experience in both the evaluation and design of payment models that incentivize organizational goals and desired performance.
Care Delivery Models → We can provide support in both the design and implementation of care models that align with incentive structures and can optimize the health and experience of patients and providers.
Population Health Management Support → A focus on population health is critical in value-based care delivery, and our deep clinical and health policy experience can provide support in building and maturing this critical capability.
Time-Driven Activity-Based Costing → We bring a breadth of experience in utilizing TDABC to calculate and understand true cost of care to support the development and implementation of value-based care delivery models and drive efficiencies and optimal resource management.